Refund Policy

At Relic Studio, we maintain strict quality control standards to ensure every order is carefully inspected before shipment. However, if you need to request a return or exchange, we're here to help.

We recommend inspecting your package immediately upon delivery. If your order arrives damaged during transit, please contact us as soon as possible.

Return & Exchange Policy

To ensure a smooth return or exchange process, please follow the guidelines below:

Contact Customer Support
Please contact our customer service team within 30 days of receiving your order to obtain return authorization and the correct return address.

Eligible Returns
Returns or exchanges are accepted only for products with verified quality issues. Please note that slight variations in color, size, or finish are considered normal and are not regarded as defects.

Product Condition
Returned items must be in their original condition, unworn, unused, unwashed, and returned with all original tags and protective packaging intact.

Return Shipping
We do not accept Cash on Delivery (C.O.D.) returns. Customers are responsible for return shipping costs, which are non-refundable.

Include Your Order Information
Please include a note inside the return package with your order number so we can identify your return promptly.

Provide Tracking Details
After shipping your return, please send us the tracking number for reference.

Refund Processing
Once your returned item has been received and inspected by our warehouse team, we will process your refund if the return meets our policy requirements.

Shipping Liability
We are not responsible for return packages that are lost, damaged, or delayed during transit. We recommend using a trackable shipping service.

If you have any questions or require assistance, please contact our customer support team at support@relicstudio.com. We will be happy to assist you throughout the return or exchange process.